Privacy Policy

Last updated: September 2026

In-Line Electrical (“we”, “us”, “our”) respects your privacy. This policy explains what personal information we collect, how we use it, and your rights under the Australian Privacy Principles (APPs) in the Privacy Act 1988 (Cth).

1. Who we are

In-Line Electrical is a licensed electrical contractor based in Carrick, NSW 2580. ABN 13 652 927 529. Contact: inline.electrical@gmail.com or 0407 295 087.

2. Information we collect

We may collect:

• Name, email address, phone number and message content when you use our contact form or email us
• Details needed to provide a quote or carry out electrical work (e.g. property address, job description)
• Basic technical data if you visit our website (e.g. IP address, browser type) via analytics tools, if enabled

3. How we use your information

We use personal information only to:

• Respond to enquiries and provide quotes
• Schedule and perform electrical work
• Communicate about jobs, safety notices or invoices
• Improve our website and services (aggregated analytics only)
• Meet legal and licensing obligations

We do not sell or rent your personal information to third parties for marketing.

4. Sharing of information

We may share information with:

• Service providers who help us operate (e.g. email or form processing tools), under strict confidentiality
• Regulators or authorities when required by law
• Insurers or lawyers in connection with claims or disputes

5. Storage and security

We take reasonable steps to protect personal information from misuse, loss and unauthorised access. Enquiry data is kept only as long as needed for the purpose it was collected or as required by law (e.g. job records for warranty and compliance).

6. Your rights

You may request access to, or correction of, the personal information we hold about you. To do so, contact us using the details above. If you are not satisfied with our response, you can complain to the Office of the Australian Information Commissioner (OAIC) at oaic.gov.au.

7. Cookies and analytics

Our website may use cookies or similar technologies if analytics (e.g. Google Analytics) is enabled. You can control cookies through your browser settings. Analytics data is used in aggregated form to understand site usage.

8. Changes to this policy

We may update this policy from time to time. The latest version will always be published on this page with an updated “Last updated” date.

9. Contact

Questions about privacy? Email inline.electrical@gmail.com or call 0407 295 087.